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Customer Journey – Design, Supply, Install

If you choose Warner’s to help you achieve your dream room on a supply and install basis, your journey with us will look like this:

01

Showroom Visit

We welcome you to our showroom to view our products, browse the brochures and be inspired.

Hopefully you will share your budget with us to maximise our ability to design your bespoke room and we can schedule a site survey.

02

Site Survey

For all supply and installation projects, Warner’s Innovations will complete your site survey. We will carry out an in-depth survey so that we can produce an accurate and detailed plan. 

Our surveyor will discuss various options based on your current configuration and any possibilities in keeping with regulations.

03

Design Consultation

We invite you to the showroom. 

Using your brief and ideas, we discuss the style and schemes for your project.

04

Design (optional)

By request, our designers can create a design of your bespoke bathroom, wet room, en suite or cloakroom.  We will provide you with three images; a dimension image, a bird’s eye view and a 3D render taken from an angle of your choice  We do charge a small fee to cover our designers’ time, although this will be deducted from your final invoice should you choose to have your project completed by Warner’s Innovations.

Please note: the design fee includes 2 amendments to the design; any further amendments will be chargeable.

05

Quotation

Following the design consultation or your design, we will create a full specification of fixtures, fittings and labour for your bespoke room.

Once you are happy with your quotation and to proceed with the refurbishment, a deposit is payable to secure our services. The deposit is made up of 100% of the products and 50% of the labour. The balance is payable within 7 days following completion.

06

Installation

Exceptional craftsmen are worth their weight in gold. Thankfully, Warner’s Innovations only employ installers that we know can recreate every detail of your vision; on time, on budget and most importantly to a very high standard.

07

Project Management

Every project needs a designated manager. It is their job to ensure that designs on paper become a reality with little to no hiccups along the way. Your designated manager will be with you throughout your journey with Warner’s Innovations, keeping you updated and always being on hand as and when you need them.

01

Showroom Visit

We welcome you to our showroom to view our products, browse the brochures and be inspired.

Hopefully you will share your budget with us to maximise our ability to design your bespoke room and we can schedule a site survey.

02

Site Survey

For all supply and installation projects, Warner’s Innovations will complete your site survey. We will carry out an in-depth survey so that we can produce an accurate and detailed plan. 

Our surveyor will discuss various options based on your current configuration and any possibilities in keeping with regulations.

03

Design Consultation

We invite you to the showroom. 

Using your brief and ideas, we discuss the style and schemes for your project.

04

Design (optional)

By request, our designers can create a design of your bespoke bathroom, wet room, en suite or cloakroom.  We will provide you with three images; a dimension image, a bird’s eye view and a 3D render taken from an angle of your choice  We do charge a small fee to cover our designers’ time, although this will be deducted from your final invoice should you choose to have your project completed by Warner’s Innovations.

Please note: the design fee includes 2 amendments to the design; any further amendments will be chargeable.

05

Quotation

Following the design consultation or your design, we will create a full specification of fixtures, fittings and labour for your bespoke room.

Once you are happy with your quotation and to proceed with the refurbishment, a deposit is payable to secure our services. The deposit is made up of 100% of the products and 50% of the labour. The balance is payable within 7 days following completion.

06

Installation

Exceptional craftsmen are worth their weight in gold. Thankfully, Warner’s Innovations only employ installers that we know can recreate every detail of your vision; on time, on budget and most importantly to a very high standard.

07

Project Management

Every project needs a designated manager. It is their job to ensure that designs on paper become a reality with little to no hiccups along the way. Your designated manager will be with you throughout your journey with Warner’s Innovations, keeping you updated and always being on hand as and when you need them.